Legal
Privacy Policy
Last updated: 30 July 2026
This policy explains how Stellar Business Plans handles personal information when you use this website, book a call, make an enquiry or become a client.
Who we are
Stellar Business Plans operates bizplan.io and provides financial modelling, business planning and advisory services. For privacy questions or rights requests, contact info@bizplan.io.
Information we collect
We collect information you submit through contact, consultation and booking forms, including your name, email address, company, project details and transaction-related information. We also receive limited technical data such as device, browser, referring page and consented analytics events.
Why we use it
We process enquiry and project information to respond to you, scope and deliver requested services, administer contracts, protect the site and meet legal obligations. Where you consent, we use analytics to understand site performance. We do not sell personal information.
Lawful bases
Depending on the interaction, our lawful bases are taking steps at your request before a contract, performing a contract, complying with legal obligations, our legitimate interests in operating and improving the business, and consent for non-essential analytics.
Service providers
We use providers that support hosting, forms, email delivery, scheduling, payment and analytics. These may include Hostinger, Supabase, Resend, Cal.com, Stripe and Google Analytics. They process information under their own security and privacy terms and only for the relevant service.
International transfers
Some providers may process information outside the United Kingdom or European Economic Area. Where required, transfers rely on recognised safeguards such as adequacy decisions or approved contractual clauses.
Retention
Enquiry records are normally retained for up to 24 months after the last meaningful contact. Contract, payment and project records may be retained for up to seven years where needed for legal, tax and professional obligations. We may delete or anonymise information earlier when it is no longer required.
Cookies and analytics
Essential browser storage remembers cookie preferences and supports site operation. Google Analytics loads only after an eligible visitor chooses 'Accept all'. You can choose 'Essential only' when the notice appears and can clear site data in your browser to reset the choice.
Your rights
Depending on where you live, you may have rights to access, correct, erase or restrict personal information, object to certain processing, withdraw consent and receive portable data. You may also complain to the UK Information Commissioner's Office or your local supervisory authority.
Security and confidentiality
We use reasonable organisational and technical safeguards. Project information is handled confidentially and access is limited to people and providers involved in the engagement. No internet service can guarantee absolute security.
Changes
We may update this policy when services, providers or legal requirements change. The date below identifies the current version.
Contact
Email info@bizplan.io. Postal correspondence may be sent to the London address shown in the site footer.